We recently complained to HMRC about a repayment they were taking months to process.True story relayed by an accountant on AccountingWeb. Can anyone beat that?
We received a reply from one of their Complaints people saying that due to the volume of complaints they were dealing with, they would not be able to deal with our complaint for at least 35 days.
Needless to say, we complained about this...
Monday, August 08, 2011
Complaints, complaints, complaints
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