I love this story of the interchageable accountant.
Peter spent ages asking around his local area and getting positive testimonials. He eventually chose a very reputable firm based on several recommendations.
Unfortunately, the day he went for his appointment he was running late and inadvertently walked into the accountants next door to the one he was supposed to be visiting. They said they had no recollection of his appointment (not surprising really), but sent him to an office really quickly and in no time he was talking to his new accountant.
Peter says he has since been really happy with the service they provide and wouldn't change them. He's glad he did all that research!
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